Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel. Our goal is to ensure your premium theory11 gear fits perfectly and meets our high standards of quality.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or ship your exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing